STRATEGIC DIGITAL AGENCY

 

FREQUENTLY ASKED QUESTIONS

If you are using myveryown domain name, email and or website hosting services you may find the following information useful.

We advise using secure connections at all times on all devices.

DNS

Default DNS Records provide all the settings needed for access our services.  The nameservers we use are

Primary: ns1.livedns.co.uk (217.160.81.244)
Secondary: ns2.livedns.co.uk (217.160.82.244)
Tertiary: ns3.livedns.co.uk (217.160.83.244)

We are also happy to provide support for custom DNS nameservers and custom DNS records to suit your requirements.

 

Databases

You are able to access your database directly using phpMyAdmin through any web browser. You will need to know the IP Address of your database server as well as your database username and database password.
https://mysql.prositehosting.co.uk.

Email

Please use your full email address and your password when accessing the servers listed below.

Our PDF mailbox setup guide can be downloaded from here.

POP3:
mail.livemail.co.uk
Port: 995 SSL/TLS
(Port 110 un-secure & depreciated)

IMAP:
mail.livemail.co.uk
Port: 993 SSL/TLS
(Port 143 un-secure & depreciated)

SMTP:
smtp.livemail.co.uk
Port: 465 SSL/TLS
Port: 587 STARTTLS
(Port 25 un-secure & depreciated)

Exchange Servers:
autodiscover.exchange2019.livemail.co.uk
exchange2019.livemail.co.uk

Webmail Mailbox Wrapper:
This website allows you to access your mailbox using a web browser
https://webmail.promailbox.net

Mail Control Panel:
The mail control panel can be used to set forwarding, to update your password, and to setup an autoresponder.
https://mcp.livemail.co.uk

File Transfers

To upload files to your webserver use the following secure file transfer services. 

SFTP: sftp.your.domain (Port 22)
SSH: ssh.your.domain (Port 22)
You will need your SSH username and SSH password.

FTP: ftp.your.domain or 213.171.193.5 
(Port 21 un-secure & depreciated).
Your username is your.domain and your FTP password.

Web Hosting

HTTPS: https://your.domain & https://www.your.domain
HTTP: http://your.domain & http://www.your.domain
(Port 80 un-secure & depreciated).

Wordpress

If your website is running WordPress you can login to your dashboard using https://your.domain/wp-login.php or https://your.domain/wp-admin when the default settings are in use.

If you have any questions please get in touch support@myveryown.net.